Confidence Measures for Turkish Call Center Conversations.

Ali Haznedaroglu Levent M. Arslan

Published in: INTERSPEECH (2011)

Keyphrases

call center
confidence measures
stereo vision
ground truth
confidence measure
optical flow
service level
arrival rate
asymptotically optimal
service quality
heavy traffic
agent technology
databases
artificial intelligence
queue length
stereo matching
data management
vision system