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Measuring Information Quality in the Web Context: A Survey of State-of-the-Art Instruments and an Application Methodology.
Martin J. Eppler
Peter Muenzenmayer
Published in:
ICIQ (2002)
Keyphrases
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information quality
website
web applications
contextual information
service quality
database
web pages
decision trees
training data
semantic web
web documents
information systems
database systems
end users
factors affecting
customer satisfaction