Getting Insights to Improve Business Processes with Agility: A Case Study Using Process Mining.
Cleiton dos Santos GarciaAlex MeincheimFernando C. Garcia FilhoEduardo Alves Portela SantosEdson Emílio ScalabrinPublished in: SMC (2019)
Keyphrases
- information technology
- process mining
- business processes
- business process
- process model
- business environment
- event logs
- competitive advantage
- web services
- case study
- service oriented architecture
- business rules
- inter organizational
- workflow model
- workflow management systems
- workflow systems
- business process management
- website
- business process models
- workflow processes
- enterprise application integration
- formal concept analysis
- business objectives
- process execution
- business process modeling
- enterprise wide
- process management
- workflow management
- expert systems