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Mining customer product reviews for product development: A summarization process.
Tianjun Hou
Bernard Yannou
Yann Leroy
Emilie Poirson
Published in:
Expert Syst. Appl. (2019)
Keyphrases
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product development
product reviews
early phase
product design
development process
data mining
life cycle
design process
multi document summarization
sentiment analysis
knowledge discovery
social media
case study
knowledge base
decision making
artificial intelligence
information retrieval