Improving workflows in community pharmacies for competitive advantage.
Archie Lockamy IIIJohn A. GaldoPublished in: Int. J. Bus. Process. Integr. Manag. (2019)
Keyphrases
- competitive advantage
- business processes
- knowledge management
- business process
- workflow management systems
- data processing
- business information
- service quality
- web services
- customer relationship management
- strategic advantage
- market share
- market competition
- data sets
- inter organizational
- business environment
- knowledge sharing
- competitive intelligence
- business strategy
- business analytics
- online communities
- social capital
- artificial intelligence