The Hong Kong Jockey Club: Transforming Customer Experience Through Information Technology.
Sander Paul ZwanenburgAli FarhoomandPublished in: CAIS (2014)
Keyphrases
- hong kong
- information technology
- post secondary
- higher education
- business managers
- information systems
- information literacy
- electronic commerce
- computer science
- financial news
- grade students
- virtual classroom
- chinese language
- customer service
- primary school
- job satisfaction
- secondary school
- researchers and practitioners
- online learning