Employee competency maturity model and its application in global software outsourcing.

Hazim El-Baz Imran A. Zualkernan

Published in: Int. J. Comput. Appl. Technol. (2011)

Keyphrases

maturity model
software maintenance
iso iec
business process
risk management
human resources
software process
enterprise resource planning
software systems
information technology
service providers
software development
reference architecture
source code
erp systems
data mining