Investigating the Nature of Expectations and Its Influence on Attitudes Towards Malaysian Government E-Services.
Meng Seng WongStephen JacksonPublished in: Int. J. Electron. Gov. Res. (2021)
Keyphrases
- attitudes toward
- statistically significant
- government services
- service delivery
- computer technology
- success factors
- public services
- e government
- service providers
- information technology
- perceived usefulness
- online services
- high school
- public sector
- college students
- web services
- government agencies
- united states
- factors influencing
- mobile services
- learning algorithm
- factors that influence
- digital government
- developing countries
- mobile applications
- information sharing
- computer usage
- survey instrument