A process-oriented ontology-based knowledge management system for facilitating operational procedures in public administration.
Ioannis SavvasNick BassiliadesPublished in: Expert Syst. Appl. (2009)
Keyphrases
- process oriented
- public administration
- e government
- digital government
- computer supported
- knowledge management
- public sector
- key performance indicators
- government services
- goal oriented
- private sector
- knowledge sharing
- electronic government
- databases
- developing countries
- recent advances
- data collection
- e learning
- decision making