Social media usage and organizational performance: Reflections of Malaysian social media managers.
Farzana ParveenNoor Ismawati JaafarSulaiman AininPublished in: Telematics Informatics (2015)
Keyphrases
- social media
- crisis management
- information systems
- social networks
- information technology
- social interaction
- social networking
- decision making
- social media data
- big data
- user generated content
- information diffusion
- end user computing
- social media sites
- knowledge management
- online forums
- human resources
- social activities
- online social
- online communities
- case study
- online social networks
- data analysis
- e government