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Evaluating the Accessibility of Websites to Define Indicators in Service Level Agreements.

Sinésio Teles de LimaFernanda LimaKáthia Marçal de Oliveira
Published in: ICEIS (2009)
Keyphrases
  • service level agreements
  • website
  • service oriented
  • service level
  • cloud computing
  • data analysis
  • business process
  • grid services
  • real time
  • databases
  • management system
  • response time