Tradeoffs Between Profit and Customer Satisfaction for Service Provisioning in the Cloud.
Junliang ChenChen WangBing Bing ZhouLei SunYoung Choon LeeAlbert Y. ZomayaPublished in: HPDC (2011)
Keyphrases
- customer satisfaction
- service provisioning
- marketing strategies
- computing paradigm
- service quality
- quality of service
- cloud computing
- customer service
- user satisfaction
- multimedia services
- grid computing
- data collection
- pervasive computing
- resource management
- customer retention
- network resources
- computing resources
- ubiquitous computing
- data center
- operating system
- data mining