Recommender systems based on quantitative implicit customer feedback.
Josef BauerAlexandros NanopoulosPublished in: Decis. Support Syst. (2014)
Keyphrases
- recommender systems
- implicit feedback
- explicit feedback
- user feedback
- compound critiques
- collaborative filtering
- matrix factorization
- electronic commerce
- customer service
- customer satisfaction
- user profiles
- user preferences
- user behavior
- customer behavior
- user profiling
- relevance feedback
- information overload
- qualitative and quantitative
- user modeling
- marketing strategies
- eye tracking
- quantitative measures
- customer requirements
- trust aware
- data sets
- prediction accuracy
- customer knowledge
- data mining