Service supply chain management in e-government operations.
Roula MichaelidesDennis F. KehoePublished in: Int. J. Serv. Technol. Manag. (2006)
Keyphrases
- supply chain management
- e government
- service delivery
- service provision
- supply chain
- public services
- electronic government
- service offerings
- government services
- public administration
- public sector
- digital government
- electronic commerce
- federal government
- developing countries
- dynamic pricing
- information sharing
- web services
- united nations
- rfid technology
- government agencies
- service quality
- service providers
- trading agents
- inter organizational
- service oriented
- end to end
- government organizations
- low cost
- mobile services
- knowledge management
- learning process
- information systems