Improving Packaged Software through Online Community Knowledge.
Helena HolmströmOla HenfridssonPublished in: Scand. J. Inf. Syst. (2006)
Keyphrases
- online communities
- domain knowledge
- knowledge base
- knowledge acquisition
- software development
- knowledge sharing
- social networks
- knowledge management
- content analysis
- software design
- knowledge representation
- case study
- knowledge based systems
- domain experts
- online learning communities
- data collection
- software maintenance
- software tools
- social networking
- data mining
- user interface
- artificial intelligence