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Same-day delivery with fair customer service.

Xinwei ChenTong WangBarrett W. ThomasMarlin W. Ulmer
Published in: Eur. J. Oper. Res. (2023)
Keyphrases
  • customer service
  • customer behavior
  • customer satisfaction
  • inventory control
  • information systems
  • governmental organizations
  • database systems
  • markov chain
  • agent technology