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Predicting Recurring Telecommunications Customer Support Problems Using Deep Learning.

Vítor CastroCarlos PereiraVictor Alves
Published in: IDEAL (2) (2020)
Keyphrases
  • deep learning
  • customer support
  • metadata
  • higher order
  • unsupervised learning
  • unsupervised feature learning
  • pairwise
  • text mining
  • co occurrence
  • decision support