Evaluating user experience of cross-platform web services with a heuristic evaluation method.
Kaisa Väänänen-Vainio-MattilaMinna WäljasPublished in: Int. J. Arts Technol. (2010)
Keyphrases
- evaluation method
- user experience
- cross platform
- web services
- business applications
- open source
- evaluation methods
- user behavior
- evaluation model
- user interface
- open standards
- user interaction
- end users
- business processes
- data mining
- software package
- web applications
- credit risk
- analytic hierarchy process
- service oriented
- business process
- fuzzy comprehensive evaluation method
- service providers
- user perceptions
- listed companies
- artificial intelligence
- quality evaluation
- ahp method
- user engagement
- databases
- knowledge discovery
- data warehouse
- collaborative filtering
- computational intelligence
- digital government
- user friendly