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Innovation in Public Service Design: Developing a co-creation tool for public service innovation journeys.
Nitesh Bharosa
Koen Meijer
Haiko Van Der Voort
Published in:
DG.O (2020)
Keyphrases
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public services
e government
case study
knowledge based systems
design process
process management
service oriented
design tools
service delivery
knowledge management
sensemaking
public sector
public administration
creation process
technological innovation
end to end
low cost
object oriented
user interface