Supporting knowledge transfer in web-based managed IT support.

Vanessa A. Cooper Sharman Lichtenstein

Published in: J. Syst. Inf. Technol. (2010)

Keyphrases

knowledge transfer
support systems
knowledge sharing
knowledge creation
knowledge construction
real world
knowledge management
transfer learning
neural network
multimedia
transfer knowledge
mutual adaptation
information retrieval
feature extraction
text classification
learning tasks