New product creation process of KIBS firms: a case study.

Pekka Salmi Marko Torkkeli Ville Ojanen Olli-Pekka Hilmola

Published in: Int. J. Serv. Stand. (2008)

Keyphrases

creation process
information technology
information systems
test bed
competitive advantage
knowledge base
case study
real world
information retrieval
database systems
digital libraries
probabilistic model
business processes
managerial implications