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Turnover Prediction in a Call Center: Behavioral Evidence of Loss Aversion using Random Forest and Naïve Bayes Algorithms.
Mauricio A. Valle
Gonzalo A. Ruz
Published in:
Appl. Artif. Intell. (2015)
Keyphrases
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random forest
bayes classifiers
decision trees
call center
bayes classifier
ensemble classifier
learning algorithm
information technology
pairwise
random forests
multi class
prediction accuracy
ensemble methods
machine learning algorithms
semi supervised
reinforcement learning
decision making
information systems