Equilibrium strategies for queues with impatient customers.
Refael HassinMoshe HavivPublished in: Oper. Res. Lett. (1995)
Keyphrases
- equilibrium strategies
- poisson arrivals
- arrival rate
- service rates
- asymptotically optimal
- call center
- single server
- service times
- heavy traffic
- nash equilibrium
- queue length
- arrival process
- queueing networks
- game theoretic
- single server queue
- waiting times
- steady state
- arrival processes
- queueing model
- electronic markets
- cooperative agents
- service level
- game theory
- mental states
- intelligent agents
- special case
- cooperative
- decision making