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The role of transaction cost and trust in e-loyalty: a mixed-methods study of ride-sharing.
Tingting Hou
Xusen Cheng
Xiankun Cheng
Published in:
Inf. Technol. People (2021)
Keyphrases
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transaction costs
transaction cost economics
knowledge sharing
neural network
trust model
customer satisfaction
website
case study
multi agent
decision support system