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Frontline robots in tourism and hospitality: service enhancement or cost reduction?

Daniel BelancheLuis Vicente CasalóCarlos Flavián
Published in: Electron. Mark. (2021)
Keyphrases
  • cost reduction
  • mobile robot
  • cost savings
  • service providers
  • lead time
  • web services
  • robotic systems
  • multi robot
  • service quality
  • lot size
  • special case
  • finite number