Building Task-Oriented Dialogue Systems for Online Shopping.
Zhao YanNan DuanPeng ChenMing ZhouJianshe ZhouZhoujun LiPublished in: AAAI (2017)
Keyphrases
- dialogue system
- online shopping
- natural language
- dialogue management
- tutorial dialogue
- customer satisfaction
- mixed initiative
- spoken dialogue systems
- service quality
- consumer behavior
- shopping behavior
- satisfaction degree
- personal information
- user model
- human computer interaction
- decision problems
- intelligent systems
- information systems
- purchase intention
- real time