Achieving Higher Levels of Business Process Improvement: a Case Study.
Feras Abou MoghdebPeter F. GreenMarta IndulskaPublished in: PACIS (2009)
Keyphrases
- process improvement
- business process
- business processes
- software process
- knowledge management
- root cause
- case study
- cost estimation
- business process management
- e government
- software process improvement
- business rules
- software development
- software engineering
- product development
- iso iec
- web services
- enterprise wide
- data mining
- process model
- decision making
- information systems
- artificial intelligence