Asymptotically optimal index policies for an abandonment queue with convex holding cost.
Maialen LarrañagaUrtzi AyestaMaaike VerloopPublished in: Queueing Syst. Theory Appl. (2015)
Keyphrases
- holding cost
- asymptotically optimal
- arrival rate
- heavy traffic
- service rates
- steady state
- call center
- queue length
- setup cost
- state dependent
- index structure
- optimal policy
- queueing networks
- service times
- queueing model
- average cost
- production system
- markov decision processes
- service systems
- multi dimensional
- customer classes