/1 retrial queueing systems with two types of calls and finite capacity.
Bong Dae ChoiKi Bong ChoiYong Wan LeePublished in: Queueing Syst. Theory Appl. (1995)
Keyphrases
- queueing model
- queueing systems
- finite capacity
- arrival rate
- call center
- steady state
- single server
- service times
- stationary distribution
- queueing networks
- queue length
- asymptotically optimal
- state dependent
- independent and identically distributed
- heavy traffic
- service level
- service quality
- markov chain
- machine learning
- control system
- special case
- sufficient conditions