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Understanding Context of Use from Online Customer Reviews using BERT.

Yanzhang TongYan LiangYing LiuIrena SpasicYulia Hicks
Published in: CASE (2022)
Keyphrases
  • customer reviews
  • information retrieval
  • opinion mining
  • real time
  • product reviews
  • online product reviews
  • positive or negative
  • end users
  • electronic commerce