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How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users' and Designers' Mental Models through a New Quantitative Method.

Bingjun XieJia ZhouHuilin Wang
Published in: Adv. Hum. Comput. Interact. (2017)
Keyphrases
  • mental models
  • end users
  • human computer interaction
  • learning strategies
  • travel information
  • data sets
  • social networks
  • decision making
  • social media
  • user interaction