User Satisfaction as the Foundation of the Success Following an ERP Adoption: An Empirical Study from Latin America.
Miguel MaldonadoVicenta SierraPublished in: Int. J. Enterp. Inf. Syst. (2013)
Keyphrases
- user satisfaction
- latin america
- information systems
- perceived usefulness
- information quality
- developing countries
- success factors
- information technology
- technology acceptance
- service quality
- enterprise resource planning
- technology adoption
- user friendliness
- e government
- customer satisfaction
- structural equation modeling
- objective measures
- user acceptance
- factors affecting
- case study