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On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers.

Achal BassambooRamandeep S. Randhawa
Published in: Oper. Res. (2010)
Keyphrases
  • queueing systems
  • arrival rate
  • poisson arrivals
  • probabilistic model
  • queueing theory
  • call center
  • single server
  • machine learning
  • markov random field
  • model selection
  • service providers