Intentional Modeling of Social Media Design Knowledge for Government-Citizen Communication.
Andrew HiltsEric S. K. YuPublished in: MSM/MUSE (2010)
Keyphrases
- social media
- design process
- knowledge based systems
- knowledge base
- e government
- domain knowledge
- knowledge representation
- information sharing
- engineering design
- modeling method
- prior knowledge
- knowledge acquisition
- united states
- communication systems
- digital government
- design principles
- conceptual framework
- government agencies
- modeling language
- design processes
- modeling tool
- communication networks
- knowledge sharing
- knowledge management
- software engineering
- knowledge discovery
- user interface
- expert systems