Performance impact analysis with KPP using application response measurement in E-government systems.
Namho YooPublished in: ICSM (2009)
Keyphrases
- e government
- electronic government
- public sector
- technical solutions
- impact analysis
- digital government
- service delivery
- developing countries
- government services
- knowledge management
- case study
- government organizations
- information systems
- government agencies
- inter organizational
- object oriented
- information sharing
- social networks
- high level
- website
- decision making