Virtual Worlds as Environments for Virtual Customer Integration.
Stefan StieglitzTobias BrockmannPublished in: HICSS (2012)
Keyphrases
- virtual world
- physical world
- immersive environments
- virtual environment
- virtual reality
- multi user
- mixed reality
- virtual communities
- virtual objects
- real world
- customer service
- data integration
- dynamic environments
- ambient intelligence
- robotic systems
- virtual teams
- virtual space
- customer satisfaction
- face to face interactions
- marketing strategies
- virtual humans
- virtual learning environments
- social interaction
- electronic commerce
- context aware
- mobile robot
- social networks
- artificial intelligence
- data mining