Customer experiences in the age of artificial intelligence.
Nisreen AmeenAli TarhiniAlexander ReppelAmitabh AnandPublished in: Comput. Hum. Behav. (2021)
Keyphrases
- age related
- artificial intelligence
- cognitive science
- case study
- expert systems
- knowledge engineering
- customer satisfaction
- software engineering
- intelligent systems
- cognitive psychology
- knowledge representation
- computer science
- computational intelligence
- ai methods
- engineering design
- customer behavior
- intelligent agents
- electronic commerce
- machine learning
- neural network
- interactive narrative
- marketing strategies
- knowledge based systems
- case based reasoning
- knowledge base