Using the Balanced Scorecard to Achieve Sustained IT-Business Alignment: A Case Study.

Qing Hu C. Derrick Huang

Published in: Commun. Assoc. Inf. Syst. (2006)

Keyphrases

information systems
case study
knowledge management
business process
business models
business intelligence
neural network
real world
data mining
databases
machine learning
decision support
business processes
electronic commerce
business applications
mission critical