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Role-Aware Enhanced Matching Network for Multi-turn Response Selection in Customer Service Chatbots.
Guangxuan Zhao
Ying Zhu
Shi Feng
Daling Wang
Yifei Zhang
Ge Yu
Published in:
ADMA (2020)
Keyphrases
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customer service
customer behavior
matching algorithm
customer satisfaction
wireless sensor networks
network traffic
image matching
peer to peer
complex networks
inventory control
cooperative
feature points
keypoints
network structure
network architecture