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Information Technology Service Management and Opportunities for Information Systems Curricula.
Sue A. Conger
Published in:
Int. J. Inf. Syst. Serv. Sect. (2009)
Keyphrases
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service management
information technology
information systems
business management
service delivery
context awareness
government agencies
network management
computer science
life cycle
knowledge management
e learning
computer systems
ubiquitous computing
web intelligence