ITIL perspective on enterprise social media.

Mayla Alimam Emmanuel Bertin Noël Crespi

Published in: Int. J. Inf. Manag. (2017)

Keyphrases

social media
social media data
social networking
enterprise systems
viewpoint
neural network
change management
big data
information systems
databases
information management
website
online social networks
e learning
key concepts
virtual enterprise
social media sites
search engine
social media platforms