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Interact: A Staged Approach to Customer Service Automation.

Yannick LallementMark S. Fox
Published in: Canadian Conference on AI (2000)
Keyphrases
  • customer service
  • customer satisfaction
  • inventory control
  • customer behavior
  • governmental organizations
  • customer support
  • business strategy
  • database
  • databases
  • call center
  • real time
  • end users