Reengineering of the software development process in a technology services company.
Laura P. Lopez-ArredondoCynthia B. PérezJesus Villavicencio-NavarroKathya E. MercadoMartin EncinasPatricia Inzunza-MejiaPublished in: Bus. Process. Manag. J. (2020)
Keyphrases
- case study
- key technologies
- information society
- end users
- service providers
- financial services
- web services
- networking technologies
- service oriented
- service platform
- business process reengineering
- open standards
- search computing
- internet services
- rapid development
- high tech
- customer service
- manufacturing companies
- development process
- network infrastructure
- web technologies
- value added services
- mobile applications
- computing infrastructure
- workflow technology
- cost effective