Value Assessment of e-Government Service from Municipality Perspective.
Jari JussilaVirpi SillanpääTimo LehtonenNina HelanderPublished in: HICSS (2017)
Keyphrases
- e government
- service delivery
- service provision
- public services
- public organizations
- public sector
- electronic government
- public administration
- service offerings
- government services
- developing countries
- digital government
- government organizations
- federal government
- governmental organizations
- service discovery
- service oriented
- information sharing
- service providers
- end users
- inter organizational
- united nations
- small to medium sized
- online services
- web services
- government agencies
- service quality
- cloud computing
- knowledge management
- object oriented
- government websites
- life cycle
- software engineering
- secure information sharing