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Extending media multiplexity theory to the extended family: Communication satisfaction and tie strength as moderators of violations of media use expectations.

Samuel Hardman TaylorAndrew M. Ledbetter
Published in: New Media Soc. (2017)
Keyphrases
  • multimedia
  • special case
  • digital media
  • customer satisfaction
  • text messaging
  • pairwise
  • prior knowledge
  • learning experience
  • multimedia content
  • service quality
  • face to face communication