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Social intelligence framework: Extracting and analyzing opinions for social CRM.
Fatima Zohra Ennaji
Abdelaziz El Fazziki
Mohammed Sadgal
Djamal Benslimane
Published in:
AICCSA (2015)
Keyphrases
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social intelligence
social interaction
social media
collective intelligence
social intelligence design
everyday life
information retrieval
computer science
intelligent systems
ambient intelligence
web intelligence
social behavior
social context