Optimising Skill Matching in the Service Industry for Large Multi-skilled Workforces.
Russell AinslieSiddhartha ShakyaJohn A. W. McCallGilbert OwusuPublished in: SGAI Conf. (2015)
Keyphrases
- technical skills
- matching algorithm
- pattern matching
- service oriented
- web services
- feature points
- service discovery
- telecommunications industry
- service description
- mobile services
- web service composition
- semantic web services
- service composition
- graph matching
- image matching
- service providers
- management system
- case study
- shape matching
- service quality
- business process
- world wide
- information technology
- loosely coupled
- customer service
- multiscale
- point of sale
- computer vision