Customer Satisfaction of the Third-Party Logistics Enterprise Based on AHP: A Case Study.

Xu Xiaomin Liu Yi

Published in: Int. J. Inf. Syst. Supply Chain Manag. (2017)

Keyphrases

core competence
customer satisfaction
service quality
online shopping
marketing strategies
customer service
customer reviews
case study
user satisfaction
analytic hierarchy process
customer support
customer data
internet banking
study proposes
product design
expert systems
databases
customer retention