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Workplace user frustration with computers: an exploratory investigation of the causes and severity.
Jonathan Lazar
Adam Jones
Ben Shneiderman
Published in:
Behav. Inf. Technol. (2006)
Keyphrases
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user interface
information technology
computer systems
user requirements
end users
relevance feedback
user interaction
user input
user feedback
user profiles
user oriented
user groups
query formulation
user satisfaction
user model
user queries
database
expert systems
learning environment