Desktop information systems and services: a user survey in a pharmaceutical research organisation.
David BawdenTrevor K. DevonIan W. SinclairPublished in: Int. J. Inf. Manag. (2000)
Keyphrases
- information systems
- end users
- user interface
- user centric
- context aware mobile
- user groups
- user satisfaction
- user requests
- context aware
- physical location
- location information
- service providers
- knowledge management
- information technology
- user specific
- spoken dialogue systems
- online services
- enterprise information systems
- personalized services
- service quality
- user requirements
- service oriented
- user model
- user experience
- multimodal interfaces
- health care
- relevance feedback
- mobile phone users
- website